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Shipping and Returns


Shipping & Delivery

We use a combination of shipping carriers depending on the type of item purchased as well as the State the item is being shipped.  Most handguns are shipped 2nd Day Air, with all other items typically shipped Ground.

 

Some items, such as handguns and ammunition, may not be legal to ship to your State.  Please check local and state laws prior to purchasing. It is YOUR responsibility to check your local laws prior to placing an order.  All firearms will be shipped to an FFL holder in your State for transfer. They will typically charge a nominal fee for the transfer that you will be responsible for paying. All shipping charges are applicable to the lower 48 States. If you are outside if this area please email us for a quote prior to purchase. If you have a question on shipping charges please ask and we will be happy to let you know prior to making the purchase. 


Returns and Cancellations

Should the need arise; we will do our best to cancel an order at no charge provided that it is cancelled by 3:00pm PST on the day of order.  We work fast to fill orders, so please contact us immediately if you need to cancel an order.   If an order cancellation request occurs after 3:00pm PST on the date the order was placed, it is agreed that the customer will pay incur a 25% cancellation fee.  This is to help offset credit card processing costs incurred by Mount Pleasant Arms.    

 

Returns on accessories are accepted for merchandise that is defective unless it has been modified or installed in a build (those items will be subject to manufacturer warranty). Mount Pleasant Arms will provide a refund or exchange on all other accessories found defective provided that the customer notifies us of the defect within 5 days of the item being delivered. Mount Pleasant Arms will also arrange for the defective items to be picked up and returned to us by the original shipper. Please do not return packages prior to receiving a return authorization.  

All non-defective returns are subject to a 25% restocking fee with a $15 minimum. Please note, items cannot be returned if they are visibly used, without packaging or destroyed packaging. All returns must be received within 30 days from the date of purchase.  Please do not return an order prior to receiving a return authorization.  Returns not receiving prior authorization will be refused. 

All firearm orders require FFL paperwork to ship. Firearm orders over 15-days old without FFL paperwork will be canceled and charged a 35% restocking fee with a $15 minimum.

Returns on firearms that have been transferred to you are not allowed.   Once a new firearm is transferred, it is considered used, even if unfired, and cannot be returned.  It is the customer’s responsibility to fully inspect the firearm at their FFL prior to accepting it into their possession.  We do understand that some manufacturer defects may not be identifiable upon initial inspection, however by purchasing a firearm from us, you agree that upon discovering a defect in your transferred firearm that you will work with the manufacturer for replacement or repair (in accordance with their warranty policy).